Introduction
These Terms of Service govern the use of mauleathershoes.com and the purchase of shoes from Imagie Technology Limited. By accessing or using the website, you agree to these terms. If you do not agree, do not use the website.
Eligibility and Account Registration
You must be at least the age of majority in your jurisdiction to make a purchase. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Provide accurate and complete information. Notify Imagie Technology Limited immediately of unauthorized use.
Product Information and Availability
Product descriptions, images, and prices are subject to change without notice. Imagie Technology Limited does not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free. The availability of any shoe model is not guaranteed. Imagie Technology Limited reserves the right to limit quantities or discontinue any product.
Pricing and Payment
All prices are displayed in the currency stated at checkout. You agree to pay all charges incurred by your account. Imagie Technology Limited accepts payment methods displayed at checkout. Payment processing is handled by third-party providers. You are responsible for any taxes, duties, or fees imposed by your jurisdiction.
Shipping and Delivery
Imagie Technology Limited ships to addresses provided at checkout. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. You are responsible for providing a correct shipping address. Imagie Technology Limited is not liable for delays caused by carriers or customs.
Order Acceptance and Cancellation
Imagie Technology Limited reserves the right to refuse or cancel any order for any reason. If your order is cancelled after payment, Imagie Technology Limited will issue a refund according to the Returns and Refund Policy. You may cancel an order before it is shipped by contacting Imagie Technology Limited at [email protected]. Cancellation after shipping is subject to the Returns and Refund Policy.
Returns and Refund Policy
Imagie Technology Limited offers a strict 14 days no-reason refund policy. You may request a refund for any reason within exactly 14 days from the date of delivery. To initiate a refund, contact Imagie Technology Limited at [email protected] with your order number. The shoes must be in their original condition, unworn, and in original packaging. You are responsible for return shipping costs unless the item is damaged or defective.
Refund processing and arrival to your account takes at least 14 days from the date Imagie Technology Limited receives the returned item. This period is mandatory and applies to all refund methods. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Imagie Technology Limited will not issue refunds after the 14 days no-reason period expires. Refunds are issued to the original payment method only. Imagie Technology Limited does not offer store credit or exchanges under the no-reason refund policy.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Imagie Technology Limited at [email protected] within 7 days of receiving the item. Provide your order number, photographs of the damage or defect, and a description. Claims submitted after 7 days of receipt will be denied. Failure to submit a claim within 7 days of receipt forfeits any right to a remedy. Imagie Technology Limited will determine the appropriate remedy: a replacement or a refund. Return shipping for damaged or defective items is covered by Imagie Technology Limited.
Prohibited Conduct
You agree not to use the website for any unlawful purpose. You shall not attempt to gain unauthorized access, interfere with the website's operation, or use automated systems to extract data. You shall not resell shoes purchased from Imagie Technology Limited without written authorization.
Intellectual Property
All content on mauleathershoes.com, which comprises text, graphics, logos, and images, is the property of Imagie Technology Limited or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.
Limitation of Liability
To the maximum extent permitted by law, Imagie Technology Limited is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of shoes. Imagie Technology Limited's total liability for any claim is limited to the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Imagie Technology Limited from any claims, damages, losses, or expenses arising from your violation of these terms or your misuse of the website.
Governing Law
These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. The exclusive jurisdiction for any legal action is the courts of Hong Kong.
Dispute Resolution
Any dispute shall be resolved through binding arbitration in Hong Kong, except where prohibited by law. You waive the right to participate in class actions. Before arbitration, you agree to contact Imagie Technology Limited at [email protected] to seek an informal resolution.
Changes to These Terms
Imagie Technology Limited may revise these terms at any time. The revised terms will be posted on mauleathershoes.com. Your continued use of the website after changes constitutes acceptance. You are responsible for reviewing these terms periodically.
Contact Information
For questions about these Terms of Service, contact Imagie Technology Limited at [email protected] or +852 6785 2860. The mailing address is ROOM 602, 6/F, KAI YUE COMMERCIAL BUILDING, NO.2C, ARGYLE STREET, MONGKOK KOWLOON, HONG KONG.